Pacbell Sucks Customer Reviews and Feedback
The Pacific Bell Telephone Company (Pacific Bell or Pac Bell) is a telephone company that provides telephone service in California. The company is owned by AT&T Inc. through AT&T Teleholdings, and, though separate, is now marketed as “AT&T”. The company has been known by a number of names during which its service area has changed. The formal name of the company from the 1910s through the 1984 Bel
Former Employee - Assistant Vice President says"Very little confidence in many of the "officers". There are too many SVP's, many with very small spans of control. be careful of those that come from the historical landline companies (SBC, PacBell, Ameritech, etc). While they are good people with great intentions, they move too slow."
Taco Bell Manager (Former Employee) says"They use and abuse great employees. They have zero cares about the worker and focus on only money. In my almost a year hired as an AGM. My GM didn't do his job and was fired. I picked up the slack held the store together and was told I would be promoted. Then they lied about my pay and my original title even with my proof. Then they let me go cause employees left that I had ready to stay till they found out I wasn't get the promotion. Avoid them at all cost unless you like feeling bad and useless."
Customer Service Representative (Former Employee) says"Culture pro cronyism. Disfavor to educated blacks. Poorly defined corporate ladder.job securityracist"
Delivery Driver (Former Employee) says"drove to locations and installed pay phone booths every aspect of the job was bad workers bosses just didnt like any part of itthe driving experianceworked in gang infested neighborhoods"
Food Champion (Current Employee) says"The paying is poor. Which is why I would only recommend to a teen because they have less reposnsiblities. The management is poor because they don’t push for surveys nor encourage. The mangers constantly argue with one another most of the time it’s about closing or being late. I wanted to leave because during the interview I informed the mangers I wasn’t going to be able to work as many hours because of school being my first priority. That being said they constantly give me so many hours I’m working 30-40 hours and whenever I request off it gets declined and they never give me my breaks as a minor. I’m constantly on line by myself because the staff ( mangers) like to sit in the office or talk. The staff is too lazy and doesn’t try to hire anyone which why we are in need of hiring people.Free lunchesLow paying"
Taco Bell Cashier (Current Employee) says"Hours get cause cause its “slow” how is a store like that slow if its top 15 in the “world” it just doesn’t make any sense there is to much favoritism"
Crew Member/Crew Trainer (Former Employee) says"Management was very poor they did not take my feelings or thoughts into consideration on the fact of hey just thought since they were the boss someone else wasn’t right"
DA Call Center Operator (Former Employee) says"Windows on one wall, stuck in cubicle, and seated at desk connected to non stop calls, and ear piece for 6 hours a day.benefitswork environment"
Customer Service Representative (Former Employee) says"Processed residential service orders and billing issues. Effectively resolves customer complaints and grievances. Identify individual needs and present effective solutions. Walked customers through equipment set-up and troubleshooting"
Manager, Network (Former Employee) says"Support was inconsistent. Management usually supportive but often lacked experience in customer support. Metrics were paramount which adversely affected customer support.Good environmentAverage management"
Bilingual Sales and Service Rep (Former Employee) says"pacific bell was great! But ATT .... no comment for any..a typical day at workwhat you learnedmanagementyour co-workersthe hardest part of the jobthe most enjoyable part of the jobpay and benefitsno comment"
Taco Bell Manager (Current Employee) says"Its a Great Place to work, but if you have no plans on advancement and have a family (like I) then its not the job for you at the end the Income is just not enough for meFlexible hoursNo breaks Unless under age, low income"
Shift Manager (Former Employee) says"It’s okay I mean the workers are cool but there’s a lot of drama for no reason. It should be a place of work but people see it as high school and gossip. The pay is average and most mangers don’t get along RGM choses favorited and if you’re not one of them you’re screwed."
Collection Representative (Former Employee) says"This company started off as Pacific Bell, it is now called AT&T. Once apon a time it was a the best place to work, we even had gym on premisis. Now that it is AT&T the environment is hostal and very cmpetative"
Residential Service Representative (Former Employee) says"I enjoyed my coworkers, I learned office politics working for a HUGE company. No job is forever. Preparing for my next careet move"
Taco Bell Crew Member (Current Employee) says"I usually have a decent day for the most part but you know everyone has a bad day once in awhile. I may learn maybe one thing a day there. We have good managers but they aren't dedicated like that because of the GM"
Cashier Assistant (Former Employee) says"I worked there for ever 4 months and I can say that overall you deal with a lot of problems, being people oriented helps you find solutions. The employees were helpful at times and the customers were a handful. I learned that you must have patience to deal with fast food restaurants. The hardest part of the job is dealing with verbal abuse if someones order comes out wrong. The most enjoyable part of the job was actually getting someones order right or being able to politely and respectfully deal with a rude customer.employee discount on meals.dealing with rude customers"
Taco Bell Team Member (Former Employee) says"This job and company is good for a young worker to get into the working environment. They work with you and try and make it a positive place for everyone."
Cashier (Current Employee) says"Never have enough people working the night shift. Never know what they are doing half the time and doesn't have enough managers. Its mostly fights and drama at taco bell."
Service Technician (Current Employee) says"nice job stressful at times with constant forced overtime, Fulfilling when jobs finished and customer is happy a good manager is all it takes to make this a great job.customerscustomers"
Taco Bell Crew Member (Former Employee) says"Working st Taco Bell I learned how to move at a fast pace and motivate myself as well as my team to strive for better. It taught me strategies for bringing in new customers as well as knowledge on preparing food and working in a safe caring environment.Employee discountsBi-weekly pay, and not enough hours"
Chris Garoutte says"Overall we have been able to get the system to a functional level. Unfortunately the sales representative we spoke with was horribly uninformed of the capabilities, cost, and time of implementation of the system which caused us EXTREME headache in getting setup. After sifting through the misinformation from the sales rep as well as several support reps, we came to the reality that the system was not capable (not even close) of doing what we were told could be done no problem. Thankfully they were able to do a work-around to get us at least partially what we need, but overall we were very disappointed with the experience. We're operating on a limited capacity due to the fact that in order to replace our land line setup it would have cost us 3-4 times as much through Ooma PER MONTH than our previous system. As for the hardware, the Yealink T21P office phones are locked by Ooma making our totally customizable phone (as per manufacturer documentation) a single customizable button phone with 3 useless buttons on the main screen with ZERO options tweak even on Ooma's end. Don't even get me started on the number porting and purchase process..."
Sue says"Have never been able to use this device. Three years of paying "taxes" on "free" service. Cannot get it cancelled via phone or chat. Claim they cannot find in system, then claim it is active and transfer you to another agent who disconnects the call. Changed my credit card number and they were able to start charging fees on the new number. Am filing an FCC complaint on them, trying to make them stop charging me."
Jerome Butler says"Ooma has been spamming the crap out of my company's support inbox. Sometimes upwards of 4-5 a day. Who would do business with a company that does this?"
Jim Ptak says"Terrible! Worked for a week then nothing. On calls over and over - nothing fixed - base units replaced then discovered the new base unit assigned to someone else's account. Finally I asked to end this torture and demanded a receipt for termination because I've read Ooma continues billing for some time even after termination. Now no choice but to go back to horrible Comcast! Oh Well..."
In The News
BleepingComputer reports"Evil Emails Allegedly from AT&T - Am I Infected? - Virus, Trojan, Spyware, and Malware Removal Help"
Los Angeles Times reports"Glendale to light up in pink for Breast Cancer Awareness Month"
Mountain View Voice reports"Weekend demonstrations extend into Monday as Peninsula residents protest death of George Floyd"
STAT reports"At 23, Laura Deming is investing millions in the quest to defy death"